Terms and Conditions

Welcome to Kapella Luxe. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please review them carefully before making a purchase.

By using this website, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of the website.

Acceptance of Terms

Your access to and use of this website constitutes acceptance of these Terms and Conditions. Continued use confirms your agreement to comply with all applicable policies.

Products and Services

We make every effort to display accurate product descriptions and pricing. However, Kapella Luxe does not warrant that product details, images, or prices are error free and reserves the right to modify or discontinue products at any time without notice.

Pricing and Payment

All prices are listed in AED unless otherwise stated. We accept secure payments via approved payment providers. Orders are processed only after successful payment authorization.

All transactions are protected using industry standard SSL encryption.

Shipping and Delivery

Estimated delivery times are provided for reference only. Kapella Luxe is not responsible for delays caused by third party courier services or circumstances beyond our control. Please review our Shipping Policy for full details.

Returns and Refunds

Returns and refunds are subject to eligibility criteria. Please review our Return and Refund Policy for complete information.

User Conduct

You agree not to:

  • Use the website for unlawful or unauthorized purposes
  • Violate any applicable laws or regulations
  • Attempt unauthorized access to systems or data
  • Upload malicious software or harmful content
  • Disrupt website functionality or security

Intellectual Property

All website content, including branding, text, images, and designs, is the exclusive property of Kapella Luxe and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

Kapella Luxe shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

Termination

We reserve the right to suspend or terminate access to the website or services without notice if these Terms are violated.

Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws, and any disputes shall be subject to the appropriate jurisdiction.

Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Address

Dubai, United Arab Emirates

Business Hours

Sunday to Thursday, 9:00 AM to 6:00 PM

Last updated: January 2024